Set up a TSYS mobile solution

If you subscribe to our TSYS mobile solution, follow the steps in this article to set up your mobile device to accept payments and to activate your TSYS Merchant Center account, where you can settle batches, view reports, manage inventory, and more.

• Set up a mobile device
• Activate a TSYS Merchant Center account

Set up a mobile device

1. Download the Mobile Payment Acceptance app, published by TSYS, onto the mobile device that you will use to accept payments.
   

   

2. Open the app.
3. Enter your Username and Password, then tap Login.

   Don't know your login information? TSYS sent this information to you in an account activation email message. If you can't find that email message, please check your spam or promotions folder or contact our Client Services team at 800-787-4105 or [e-mail].

4. Enter the last 12 digits of your Merchant ID and Device ID, then tap Next.

   Don't know your merchant and device IDs? TSYS sent this information to you in an account activation email message. If you can't find that email message, please check your spam or promotions folder or contact our Client Services team at 800-787-4105 or [e-mail].

5. Follow the on-screen instructions to create a four-digit PIN, which you will use to log in to the app in the future.
6. Enter your four-digit PIN, then tap Next to log in to the app.
7. If you aren't automatically prompted to select a default card reader, tap Menu > Settings > Device Management.
8. Follow the steps below to set up your default card reader.
   • ID TECH Shuttle audio jack reader: Select this reader from the list, tap Set default card reader, then plug the reader into the audio jack or audio jack adaptor on your mobile device.
   • Woosim WSP-R240 Bluetooth reader/printer: Select this reader from the list, tap Set default card reader, then follow the steps in Connect a Woosim Bluetooth printer to a mobile device and TSYS mobile app.
9. If you want your customers to sign for their purchases, follow the steps in Require signatures for transactions in the TSYS mobile app.

Your mobile device is ready to accept payments in the TSYS mobile app, but before you do, please see the section below to activate your TSYS Merchant Center Account.

Activate a TSYS Merchant Center account

1. Open the account activation email message you received from TSYS when you subscribed to our mobile solution. If you can't find that email message, please check your spam or promotions folder or contact our Client Services team at 800-787-4105 or [e-mail].
2. Click the account activation link in the email message and follow the on-screen instructions to set up your account. You'll be asked to create security questions and a password.

Important! Log in to the TSYS Merchant Center at least once each month. If you don't, as a security precaution, you'll have to reset your password on the Mobile Payment Acceptance app every 30 days.