If you previously authorized a transaction, follow the steps in this article to force the authorized transaction to settle in CHARGE Anywhere's QuickSale mobile app.
Notes
- If you don't have the QuickSale app, please see Set up a CHARGE Anywhere mobile solution.
- The QuickSale mobile app doesn't process PIN debit cards.
- Log in to the QuickSale app.
- From the QuickSale screen, tap Transactions > Credit > Force.
- Do you want to swipe or enter a card? Do one of the following steps.
Swipe a card:
- Swipe the card.
- Enter an Amount equal to or less than the authorized amount.
- Enter the Approval Code, which is the bank-issued six-digit code you received from authorizing a transaction in the QuickSale app or from a voice authorization. (Please note if you enter an incorrect approval code, you may receive a chargeback for this transaction.)
- Enter any optional information.
To enter a card, enter the following information:
- Name
- Card#
- Exp Date (enter a two-digit month and year in mmyy format)
- Card Present (tap this switch if the card is present for this transaction)
- Approval Code (enter the bank-issued six-digit code you received from a voice authorization or from authorizing a transaction in the QuickSale app. Please note if you enter an incorrect approval code, you may receive a chargeback for this transaction.)
- Address (recommended; enter the street number of the cardholder's billing address)
- Zip Code (recommended; enter the ZIP code of the cardholder's billing address)
- Amount (enter an amount equal to or less than the authorized amount)
- Tap Actions > Submit.
- If you enabled receipts, a paper receipt automatically prints if a printer is connected to your mobile device. To email a receipt, enter the customer's email address and tap Send.
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