How to Process a Void on FluidPay

A Void is a transaction that will cancel an unsettled sale, authorization, or captured authorization. Voids can only be performed before settlement; if the given transaction has been settled then a Refund must be performed.

1. Login to FluidPay.
2. Click Reporting in the left panel menu.
3. Click Transactions in the left panel menu.
4. Select date range and click search.
5. Click red x next to transaction to Void.
6. Click Process.
7. You can also click the blue i and click the red Void button at top left.