How to Process a Void on Authorize.net

A Void is a transaction that will cancel an unsettled sale, authorization, or captured authorization. Voids can only be performed before settlement; if the given transaction has been settled then a Refund must be performed.

1. Log into Authorize.net.
2. Click on Transaction Search from the main toolbar.
3. Select Unsettled Transactions from the left side menu.
4. Choose the transaction by clicking the Transaction ID.
5. Click on Void. A message window will appear asking if you would like to continue with the void.
6. Click OK to continue, or “Cancel” to stop the void process.