Ensure that you have adjusted any tips, if applicable, before closing your batch.
Please note that tips can only be adjusted before batching (settling). If a settlement is started, the settlement process happens very quickly so unplugging the power may not stop it. If you do this, and attempt to adjust a tip and it states "settlement required" or "batch required", you will have to proceed with batching.
There is not a way for us to adjust these tips internally as transactions on terminals are known as "Terminal Capture" which means all adjustments to sales must be completed on the device itself. So please ensure that you adjust all tips prior to attempting a batch or settlement.
To manually batch (settle):
- Select Other on the main screen.
- Select Close Batch.
- The terminal will process the batch.
- The terminal will print out a receipt to confirm your settlement.
- The batch is now closed.
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