How to Process a Void on SwipeSimple Virtual Terminal

A Void is a transaction that will cancel an unsettled sale, authorization, or captured authorization. Voids can only be performed before settlement; if the given transaction has been settled then a Refund must be performed.

1. Log in to SwipeSimple.
2. Click Transactions in the left menu panel. 
3. Click the Transaction number of the transaction you need to void. 
4. Click Void.

If the void option is not displayed, the transaction can no longer be voided and will need to be refunded instead.