A Void is a transaction that will cancel an unsettled sale, authorization, or captured authorization. Voids can only be performed before settlement; if the given transaction has been settled then a Refund must be performed.
- Login to the SwipeSimple application on your phone.
- Select the menu icon on the top left.
- Tap on Transactions.
- Select the transaction you wish to void.
- Tap Void to void your selected transaction.
If the void option is not displayed, the transaction can no longer be voided and will need to be refunded instead.
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